It was recently discovered that All You was issuing additional coupons in the newsstand issue. Subscribers were not pleased - after all, shouldn’t it be the subscribers getting the added benefits? Well, All You heard your complaints and here’s what they had to say:
Subscribers are our loyal customers and we certainly don’t want them to feel short-changed. We are currently reviewing our policies about accepting coupon advertising, with a goal of more closely aligning the coupon value in our newsstand and subscriber editions. Because we work several months in advance, however, the newsstand edition of the June issue includes an extra booklet with $12.50 worth of coupons. The two editions are otherwise the same in terms of coupon value.
If you are a subscriber and you would like to receive this booklet you can email subsvcs@allyou.customersvc.com.
Please include in your e-mail:
1) Your account number, found on the mailing label just above your name and address. It is nine digits and is usually located between two asterisks, for example *123456789*
2) Your name and address as it appears on the mailing label
3) Your e-mail address
4) A specific mention that you are looking for the “Coupon book from the June issue of All You.”
If you want to buy a subscription to ALL YOU magazine, see my post HERE.
2 comments:
Thanks for letting us know about this. I just sent them the email.
I'd been waiting impatiently for my first issue so I could complete this offer; I sent in my e-mail this week the minute my first issue arrived. Unfortunately, they've run out of the coupon books and had no resolution for me.
This is my first experience with All You; I hope it gets better!
Post a Comment